Job Title: Inside Sales Representative

$18/hr

Garland, TX

Monday- Saturday 9-6pm (5 days a week) but must work Saturdays 9-6pm

Job Summary

The Inside Sales Representative is responsible for generating new business and nurturing existing customer relationships through inbound and outbound sales activities conducted remotely. This role focuses on understanding customer needs, presenting solutions, and closing sales while delivering an excellent customer experience.

Key Responsibilities

• Proactively contact prospective and existing customers via phone, email, and virtual meetings
• Qualify leads and identify customer needs to recommend appropriate products or services
• Manage the full sales cycle from initial contact through close
• Meet or exceed monthly and quarterly sales targets and KPIs
• Maintain accurate and up-to-date records in the CRM system
• Collaborate with marketing, account management, and sales leadership to optimize sales strategies
• Respond to inbound inquiries in a timely and professional manner
• Conduct product demonstrations and presentations as needed
• Follow up consistently to build long-term customer relationships
• Stay informed on product offerings, pricing, and competitive landscape

Required Qualifications

• High school diploma
• 1-3 years of inside sales, customer service, or call-center experience
• Strong verbal and written communication skills
• Proven ability to meet or exceed sales goals
• Comfortable making a high volume of outbound calls
• Proficiency with CRM systems and Microsoft Office
• Strong organizational and time-management skills

Preferred Qualifications

• Experience in B2B or SaaS sales
• Familiarity with lead-generation tools and sales automation platforms
• Consultative or solution-selling background

Key Competencies

• Customer-focused mindset
• Persuasive and confident communication
• Resilience and persistence
• Problem-solving skills
• Ability to work independently and as part of a team

Work Environment

• Office-based or hybrid/remote role
• Fast-paced sales environment
• Standard business hours with occasional flexibility during peak periods

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.